General Questions

HerbMedi.in is your go-to destination for high-quality herbal remedies and wellness products. We offer a wide range of natural solutions to support your holistic health journey.
You can reach us via email at [email protected] or call us at +91-1234-567890. Our customer service team is available Monday to Friday, 9:00 AM – 6:00 PM IST.

Orders and Shipping

To place an order, simply browse our website, add items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.
We accept major credit cards, debit cards, and other secure payment methods available on our website.
Currently, we only ship within India. We are working on expanding our shipping options in the future.
Orders are typically processed within 1-2 business days. Delivery times vary based on your location, but you can expect your order within 5-7 business days after it has been processed.
Once your order has been shipped, you will receive an email with a tracking number and instructions on how to track your package.

Returns and Refunds

We accept returns within 30 days of purchase. Items must be unused, in the original packaging, and in the same condition you received them. For more details, please visit our Refund and Returns Policy.
To return an item, please contact us at [email protected] with your order number and reason for return. We will provide you with further instructions.
Once we receive and inspect your return, we will process your refund. It may take a few business days for the refund to appear on your original method of payment, depending on your bank's policies.

Products

Yes, all our products are carefully selected and tested to ensure they meet high standards of quality and safety. However, we recommend consulting with a healthcare provider before starting any new supplement or herbal remedy, especially if you have underlying health conditions or are taking other medications.
Yes, detailed information about the ingredients used in each product is available on the product pages. If you have any specific concerns, please feel free to contact us.
We stand by the quality of our products. If you are not satisfied with your purchase, please contact us, and we will do our best to address your concerns.

Account and Privacy

No, you can place an order as a guest. However, creating an account allows you to track your orders, save your shipping information, and enjoy a faster checkout process.
We take your privacy seriously and use advanced security measures to protect your personal information. For more details, please refer to our Privacy Policy.

Promotions and Discounts

Sign up for our newsletter to receive the latest updates on promotions, discounts, and new product launches. You can also follow us on our social media channels for exclusive offers.
No, only one discount code can be applied per order. Please refer to the terms and conditions of each promotion for more details.